Shipping & Delivery Policy
Get all the details about our shipping process, from order processing to estimated delivery times and tracking.
Our Shipping Promise
Thank you for shopping with Kanrav Laboratories Pvt. Ltd. ("we", "our", "us"). This Shipping & Delivery Policy outlines the procedures and expectations for the delivery of your orders, ensuring a smooth and transparent process.
Shipping Methods & Costs
We offer a variety of shipping options to meet your needs. Costs are calculated at checkout based on your chosen delivery method, order weight, and location. All available options will be clearly displayed for your selection.
Processing Time
Orders are typically processed within 1-2 business days. Please note that processing times may extend during peak seasons. You will receive a confirmation email with tracking information as soon as your order is on its way.
Estimated Delivery Times
Delivery times are estimates and may vary based on your location and chosen shipping method.
- Domestic Orders: Typically arrive in 3-7 business days.
- International Orders: May take up to 21 business days.
Order Tracking
Once your order has shipped, a tracking number will be sent to you via email. You can use this number on the carrier’s website to monitor your shipment's progress. If you encounter any issues, our support team is here to help.
Delivery Issues
If you experience any problems with your delivery, such as receiving a damaged or incorrect item, please contact us within 7 days of receipt. We will work swiftly to resolve the issue. For more details, see our Cancellation & Refund Policy.
International Shipping
We proudly ship to select countries worldwide. International shipping costs and times are calculated at checkout. Please be aware that customs duties, taxes, and fees are the responsibility of the recipient.